RETURNS & EXCHANGES

HOW TO RETURN AN ITEM

At Ohio Artistry Studio, we strive to provide our customers with high-quality and innovative products. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. You may return or exchange any product within 30 days of purchase. The returned product must be in its original condition and packaging. Please note that shipping costs for returned items will not be refunded. For more information about our return and exchange policy, please contact us.

EXCEPTIONS

To return an item, please contact us with your order number and the reason for the return. We will provide you with a return authorization number and instructions on how to return the item. Please ensure that the item is securely packaged and shipped to us with the return authorization number clearly marked on the package. Once we receive the returned item, we will process your refund or exchange within 7-10 business days.